At Voyage, we believe in the journey, and we stand by our products for a lifetime. If your Voyager suitcase experiences a manufacturing defect, we promise to repair it or replace it at no cost to you. This guarantee is our commitment to quality, ensuring your travels are always accompanied by the reliability and elegance of Voyage. Remember, this does not cover wear and tear from normal use, misuse, or accidental damage. Enjoy your journey with peace of mind, knowing Voyage is with you for life.

Voyager 60-Day Return Policy
At Voyage, we want you to be completely satisfied with your purchase. If for any reason you are not thrilled with your Voyage suitcase within the first 60 days from the date of purchase, you can return it for a full refund or exchange. Here’s how it works:
    •    Eligibility: The item must be in its original condition, with all tags and packaging intact.
    •    Proof of Purchase: You'll need to provide proof of purchase, such as a receipt or order confirmation.
    •    Return Shipping: Returns are at your expense unless the item is defective or damaged upon arrival.
    •    Refund Process: Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within 14 business days.
Please note, this policy does not cover normal wear and tear, misuse, or damage from external causes. For returns, contact our customer service to start the process. Enjoy your journey with Voyage, knowing we’re committed to your satisfaction.

Voyager Contact Us Policy
How to Reach Us:
    •    Email: support@voyagesuitcases.com
Customer Service Hours:
    •    Monday - Friday: 9 AM to 6 PM EST
    •    Saturday: 10 AM to 3 PM EST
    •    Closed on Sundays and major holidays.
Response Time:
    •    We aim to respond to emails within 24-48 business hours.